Petflow Phone Numbers and Emails

Toll-Free Number:

  • (888) 316-7297
Send Message

Customer Service:

  • (866) 963-7297
  • (212) 216-9559

Petflow Emails:

Customer Service
Legal
Technical Support
Is this your business?
PissedConsumer Club

Contact Information

Petflow Website:

Petflow Help Center:

Corporate Office Address:

Petflow, Inc.
3747 Hecktown Rd
Easton, Pennsylvania 18045
United States

Other Info (opening hours):

Hours: 9 AM - 10 PM EST


Other Location:

9340 W Martin Avenue,

Las Vegas, Nevada 89148

More contact details

Fax:

+1 (833) 316 1577

Petflow Rating Based on 12 Reviews

Rating details

2.9
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of Petflow Customer Service Calls

139 TOTAL
CALLS
03:21 AVG CALL
DURATION
60% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Petflow?

Shipping and Delivery Question:

  • “Order not received”
  • “Missing part of shipment”
  • “Change shippment”

Product/ Service Question:

  • “Dog food new customer”
  • “Damaged cans cat food”
  • “Leaking products”

Activation/ Cancellation Question:

  • “I cancelled all deliveries yet got a message you are about to send me some dog food which I do not want”
  • “Cancel auto ship service”
  • “Cancel order”

Request for Information Question:

  • “About an order”
  • “Question about an order”
  • “Want to buy Loving Pets Pizzles. Need to know if really in stock”

Return/ Replace Question:

  • “Return”
  • “Bad returns”

Payments and Charges Question:

  • “Transaction”
  • “Coupon not working”
  • “Charged for something i didnt buy”

Other Question:

  • “Problem with order”
  • “Receive something I did not order”
  • “Order????”

About

Summary

Petflow is a retail company which specializes in pet supplies. It was founded in March 2010. The headquarters is based in New York, United States. Petflow offers food, treats, toys, health & wellness, and cleaning products for cats and dogs. There are discounts and special offers. The company has a Referral Program for partners. Petflow ships their products across the continental United States. A free delivery option is possible. The company accepts returns for an exchange and a refund within 30 calendar days of the order’s ship date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website.

Petflow reviews and complaints

Petflow is ranked 61 out of 584 in Pet Stores category

Compare Petflow To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chewy image
750 reviews
3.7
PetCareRx image
171 reviews
1.8
Petland image
293 reviews
1.4
Write a review
Do you have something to say about Petflow? What happened? What can we help you with?
Submit review Don't show this popup